Privacy & Policy
Privacy & Policy
At TLC TECNOLICK, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our store, make a purchase, or interact with us online. We believe in transparency and want you to understand how your information is handled.
1. Information We Collect
We may collect various types of personal information, including your name, email address, phone number, billing and shipping addresses, and payment details when you purchase products from us. Additionally, we may collect information about the products you browse, the time spent on our website, and other interaction details. This helps us enhance your shopping experience and cater to your needs effectively.
For online interactions, we also gather technical information such as your IP address, browser type, operating system, and device information. This data helps us improve the functionality of our website and ensure it operates smoothly across different devices and platforms.
2. How We Use Your Information
The information we collect is primarily used to process your orders and ensure that your purchases are delivered to you in a timely manner. We also use your data to provide customer support, respond to your inquiries, and resolve any issues that may arise.
In addition to order processing, we may use your information to personalize your shopping experience. This includes providing product recommendations based on your previous purchases and browsing history, as well as tailoring our marketing communications to your interests. We may send you promotional offers, newsletters, and updates about new products and services, but only with your consent.
3. Information Sharing and Disclosure
We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business, such as payment processors, delivery companies, and marketing agencies. These partners are obligated to keep your information secure and use it only for the purposes specified by us.
In certain circumstances, we may be required to disclose your information by law, such as in response to a court order or legal process. We may also disclose information if we believe it is necessary to prevent harm, protect our rights, or investigate potential fraud or security issues.
4. Data Security
We take the security of your personal information seriously and have implemented a variety of measures to protect it. This includes using encryption technologies for sensitive data, securing our servers, and limiting access to your information to authorized personnel only. Despite these efforts, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.
We encourage you to take precautions to protect your personal information as well. This includes using strong passwords, keeping your login details confidential, and being cautious when sharing information online.
5. Your Rights and Choices
You have the right to access, update, or delete your personal information at any time. If you wish to make changes to your data or opt out of marketing communications, you can contact us directly, and we will promptly address your request. Please note that some information may be retained for legal or administrative purposes.
If you have any questions or concerns about our privacy practices, we encourage you to reach out to us. We are committed to resolving any issues and ensuring that your privacy is respected.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you through our website or other communication channels. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
